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How Can We Help?
Find answers below or reach out to our support team.
Frequently Asked Questions
What is DuePay?
DuePay is a New Zealand mobile wallet and QR code payment platform. It lets consumers send money instantly and businesses accept payments without expensive EFTPOS terminals.
How do I send money with DuePay?
You can send money by scanning a QR code or entering the recipient’s mobile number. The money is transferred instantly.
Is DuePay secure?
Yes. DuePay uses bank-grade encryption, is AML/CFT compliant, and all customer funds are held in trust accounts with registered NZ banks.
How much does it cost for merchants?
Our Business plan starts at NZ$10/month with just 0.40% per transaction — significantly less than card payment processing.
Do I need special hardware to accept payments?
No! All you need is a DuePay merchant account and your unique QR code, which you can print or display on your phone.
How fast are payments settled?
Payments appear in your merchant dashboard instantly. Withdrawals to your bank account typically process within 1 business day.
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